Forum Discussion
Rob Hogue
Nov 26, 2019Copper Contributor
Recording an "Audio Call" via chat
When chatting with someone in teams, there is an "Audio Call" option. I did not see a record feature. Is there a recording option for an "Audio Call"? We have used Teams Meetings with recor...
- Nov 26, 2019
Rob Hogue no, natively there is no recording for regular calls. There are, or soon will be compliance recording solutions from ASC, NICE, and Verint.
Nov 27, 2019
You can record it once you have a call with more than two people it gets converted to a meeting. If you use the “meet now” option in the calendar app and then just add the user to it like calling them., then you can record that as well instead. So technically no you can’t record a 1 to 1 call but you can easily just start a meeting and do it.