Forum Discussion
elnurtaghiyev
Sep 20, 2022Copper Contributor
Record all solution for team members
Dear All, I am looking for an MS Teams tab where group members can record a problem and its solution regarding IT system administrations (could be anything else) Thank you.
Ben Donaldson
Sep 20, 2022Iron Contributor
elnurtaghiyev Sounds like you're looking for a Knowledge Base or Knowledge Management solution within Teams. There's nothing native that will achieve this to the same degree as dedicated solutions as the Wiki functionality to too poor, so perhaps look for application integration with an existing Knowledge Base solution; https://www.getapp.com/collaboration-software/knowledge-management/w/microsoft-teams/
Alternately you could perhaps build something out in SharePoint and surface that in Teams; https://sharepointmaven.com/how-to-build-an-awesome-knowledge-base-wiki-in-sharepoint-online-using-modern-pages/
Starters for 10 as it's not something I've spent a great deal of time looking into.