Forum Discussion

elnurtaghiyev's avatar
elnurtaghiyev
Copper Contributor
Sep 20, 2022

Record all solution for team members

Dear All,    I am looking for an MS Teams tab where group members can record a problem and its solution regarding IT system administrations (could be anything else)   Thank you.
How-to
microsoft teams
Notes
TSolimeno's avatar
TSolimeno
Former Employee
Sep 20, 2022

Hi elnurtaghiyev  Are you referring to a way for your own IT department to see issues or to report a problem to Microsoft?  The help circle at the bottom left of the desktop app is the way to report to MSFT; otherwise you might want to set up a specific "report a problem" channel.

 

  • elnurtaghiyev's avatar
    elnurtaghiyev
    Copper Contributor
    Sep 20, 2022

    Hi TSolimeno 

     

    We sometimes as a team resolve some technical issues and want to store the solution somewhere so the other members can see it for future reference.

     

    • TSolimeno's avatar
      TSolimeno
      Former Employee
      Sep 20, 2022

      elnurtaghiyev  One suggestion is to create a OneNote document that you store in one of the channels on your organization team - each sheet in the One Note can cover the problem/solution.  Lots of resources and videos online on how to do this, including this one: Add a OneNote notebook to Teams (microsoft.com)