Forum Discussion
Teams is KILLING my Mac Every Day
Hi everyone, we're pleased to announce Microsoft Teams for Apple Silicon, which on the M1/M2 ARM builds, will have significantly faster performance than what's seen during the Rosetta emulation today! Here's our official roadmap ID for this release; Microsoft 365 Roadmap | Microsoft 365. More on this can be found here; Announcing Microsoft Teams optimized for Apple silicon - Microsoft Tech Community.
Users should see a significant performance boost with this release. And for the Intel Macs out there, we're still thinking about you! We have some large performance fixes coming that will help improve overall performance for the Intel version as well.
Thanks,
Sam Cosby, Teams Engineering PM
Hi Sam Cosby, thank you for your reply.
I've attached a video of the flickering. This was a month ago and still persists. It seems to be getting worse. But reducing the size of the Teams window so the video feeds are smaller reduces the flicker. I have Xfinity internet which boast 1gb burst speeds and when I've tested it, it always comes around 200MB/second.
The reality of running Teams on this computer is I have to shut down most every app to get it run at a reasonable pace and more often than not reboot after using Teams for my computer to recover. While I run Teams, I have to shut down my Apple apps like Mail, Finder, Calendar because they start to lag too and it causes even more delay in Teams opening and responding to commands.
The performance issues I've experienced are a seriously long lag times 5-20 seconds (easily) throughout the entire use of it. Opening the app takes forever, opening a meeting takes forever to populate the screen that allows me to turn on/off the camera/microphone before joining the meeting takes forever. Upon joining the meeting, that takes forever, bringing up the share options dialog box takes forever, once clicking on the Share button, it takes several clicks for it to respond to the option I selected. Because of the lag, I've lost confidence that when I select an option, the App actually acknowledges it, especially disconnecting, and as a result, buttons get clicked multiple times causing even more delay. Sometimes I have to command Q to leave meetings because "End Meeting" doesn't respond. It's like the button is decorative. These delays accumulate to about 45-60 seconds from the time I open Teams to when I can actually connect into a meeting. Leaving is quick if I just Command Q or Command-option escape and force quit Teams. I have no patience for waiting on the app to figure itself out anymore. However the worst was of all these delays was over three minutes from the time I opened the app to when I actually was joined into the meeting but that was the prior version (June 2021 - I think) to the one I'm running now, Version 1.4.00.16567 on Mac OSX Big Sur 11.6.
Again, when Teams failed me in the meeting yesterday in front of 100 people, before that, I was stoked to see Teams opening up quickly, popped me right in to the meeting. I seriously thought I had fixed this lag issue... by erasing my entire hard drive and reinstalling the OS from scratch with no backup recovery to ensure whatever issue is causing these lags before didn't get transferred over to this fresh OS install. But, the very moment I clicked that share button, everything went FUBAR again and Teams has been running awful since. It's like it has some weird memory leak that tends to compound in some preference file full of errors. I've deleted preference files before and that tended to help some but not a fix.
Hopefully this gives you enough of my experience and attempted resolve to work with?
I have the exact same problem. If I have two meetings in a row, the Teams starts freezing my late model MacBook pro: video flickers, teams becomes unresponsive and the heat fan runs very high. I have to restart my computer pretty much every time after using teams for a session lest my computer comes unresponsive. I do not have any problems with any other software for work except when Teams is involved.
lukasparker Somewhere else, I read that a workaround solution for M1 Macs is to download edge and run Teams in that as a PWA and that it seems fast/stable. I'll be trying that
Sidenote. I have an 8 year old iMac. I am running Teams in Edge web browser and it's working perfectly. Video is not as good but its good enough and doesn't freeze or shutdown my Mac!HeatherA000 lukasparker hello everybody...
I've been doing some extensive testing and on my case this happens when:
I have plugged in USB devices or
I have a secondary monitor connected.
On a meeting with video in progress without any peripheral connected the machine works flawlessly, but at the first second that i plug in any device into the machine starts failing and killing my machine to the point that is impossible to use the machine.
The most performance hits it's when a secondary display is connected trough a usb c dock.
Tried this with three docks and same result.
So.. basically i resorted to when having a call to disconnect everything and after the call is done to plug my peripherals again.
In my non existing software developing skills it seems that it maybe having a secondary screen connected creates a huge memory leak and cpu interrupts while the machine process audio & video from teams.
Getting the same test results. But interestingly enough, have the same issue with Zoom when I attach a second display during a call via the usb-c dock.
Also have issues with Airpods.
I am wondering if anyone with the new M1 chip is having these issues?
