Forum Discussion
Teams causing windows to not shutdown properly, takes a long time or hangs at shutdown
Since last week we have this problem on several computers. When teams is loaded and whe shutdown windows it takes a long time or it hangs on shutting down windows. this is happening with Windows 10 a...
Bob van der Woude - Hello, did you get a reply from HP regarding this? Thanks very much.
GotEtl, I raised a call with HP and provided all the logs to escalate. Apparently, level 2&3 teams have been looking into the issue and have identified it to being a HP Hotkey driver problem? To resolve, a new driver is set to be distributed in February. I'm currently seeing if we can download prior to the release date.
- Did you get any update on this from HP? We are also heavily affected by this problem and I wonder if HP has confirmed a release date with you. Best regards
- HP have advised the update will be released in February, They couldn't provide an exact release date and was advised to signup to alerts found here: https://h41369.www4.hp.com/alerts-signup.php. Only problem is, this service doesn't allow you to be alerted for that exact driver, so you'll be informed of all releases. Not ideal which is why i haven't signed up and checking every week using HP Support Assistant.
Seen_Hudson thanks for the update.
