Forum Discussion
Joseph Hannon
Microsoft
Dec 02, 2019Still getting notifications for channels I've turned them off for - how to disable?
I'm receiving notifications for channels which I've explicitly turned them off for, and the channels are hidden in the team. I've tried showing the channels again, going to channel notifications and ...
Feb 10, 2020
Yup, that and Trending, make sure they are off on mobile too since I don't believe they sync on/off for the account.
jessenabel
Mar 20, 2020Copper Contributor
Hi ChrisWebbTech, I have this same issue. I've disabled notifications for a channel, but still get notifications in activity. I've tried toggling on and off, but the notifications keep coming through. Is there a fix?
Thanks,
Jesse
- alexjdMar 28, 2020Copper ContributorThat did not work. I’ve only got access to the desktop version as well.
- Mar 27, 2020It's possible you had followed channels on and the setting is taking the default still since general is always followed. Change the settings to on, then turn them off again, see if that "resets" the setting.
- alexjdMar 27, 2020Copper ContributorAll new posts > Off & Channel mentions > Off
- Mar 27, 2020You should be able to right click the "General" Channel that Team and go to Channel Notifications, what are the settings in that channel.
- alexjdMar 27, 2020Copper ContributorThis is what it looks like - notifications are off for this team and I don’t have the suggested option in my message settings as mentioned above.
- Mar 27, 2020What icon is showing for the notification?
- alexjdMar 27, 2020Copper ContributorI’m getting these notifications constantly on the desktop for one team and only one channel. No lightbulb, can’t figure out how to stop them.
- jessenabelMar 20, 2020Copper Contributor
Hi ChrisWebbTech, I think that was it. Those notifications are unbelievably annoying because they appear the same as a direct message or channel mention would. Thank you very much for the help.
- Mar 20, 2020Those are suggested notifications "Lightbulb" icon and annoyingly new and on by default. Go to your settings(photos top right) > Notifications to disable Suggested type to get rid of them.