Forum Discussion

Re: Shared calling policy enabled user can not login to teams sip gateway enabled phones like VVX400/500

The VVX has the correct sip firmware at least 5.9.5 or better 5.9.7.3480 and SIP Gateway is activate through the calling policy?

3 Replies

  • MS_Enthusiast's avatar
    MS_Enthusiast
    Copper Contributor

    Holger_Bunkradt Yes phones are on latest stable firmware higher then 5.9.7.3480, sip device option is turned on from calling policy. 

    If i assign number directly to user, i can login but if i just use shared calling policy i can not log in to the phone. But on both cases it works from Teams app.

    • Holger_Bunkradt's avatar
      Holger_Bunkradt
      MCT

      MS_Enthusiast 

      I have the same expeirience with my spectralink DECT. I get also the message that mý user has no phonenumber. I think it is not supported at the moment.

       

    • hbunkradt's avatar
      hbunkradt
      Brass Contributor
      OK, I never test shared calling with sip devices. I will test tomorrow with my Spectralink DECT devices, which is supported for sip-gateway.
      For the Microsoft Validation of this feature, we tested only Teams clients and native Teams phones

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