Forum Discussion
Shared calling policy enabled user can not login to teams sip gateway enabled phones like VVX400/500
We have enabled shared calling policy with Rogers Operator connect and assigned to users, which works great but while logging in to sip gateway enabled device like Polycom vvx400s/500s it throws erro...
The VVX has the correct sip firmware at least 5.9.5 or better 5.9.7.3480 and SIP Gateway is activate through the calling policy?
Holger_Bunkradt Yes phones are on latest stable firmware higher then 5.9.7.3480, sip device option is turned on from calling policy.
If i assign number directly to user, i can login but if i just use shared calling policy i can not log in to the phone. But on both cases it works from Teams app.
I have the same expeirience with my spectralink DECT. I get also the message that mý user has no phonenumber. I think it is not supported at the moment.
- OK, I never test shared calling with sip devices. I will test tomorrow with my Spectralink DECT devices, which is supported for sip-gateway.
For the Microsoft Validation of this feature, we tested only Teams clients and native Teams phones
