Forum Discussion
MS_Enthusiast
Apr 19, 2024Copper Contributor
Shared calling policy enabled user can not login to teams sip gateway enabled phones like VVX400/500
We have enabled shared calling policy with Rogers Operator connect and assigned to users, which works great but while logging in to sip gateway enabled device like Polycom vvx400s/500s it throws erro...
MS_Enthusiast
Apr 25, 2024Copper Contributor
Holger_Bunkradt Yes phones are on latest stable firmware higher then 5.9.7.3480, sip device option is turned on from calling policy.
If i assign number directly to user, i can login but if i just use shared calling policy i can not log in to the phone. But on both cases it works from Teams app.
hbunkradt
Apr 25, 2024Brass Contributor
OK, I never test shared calling with sip devices. I will test tomorrow with my Spectralink DECT devices, which is supported for sip-gateway.
For the Microsoft Validation of this feature, we tested only Teams clients and native Teams phones
For the Microsoft Validation of this feature, we tested only Teams clients and native Teams phones