Forum Discussion
RPollina
Aug 27, 2019Copper Contributor
MS Teams Meeting - Dropping
We continually experience drops in MS Teams calls: The remote attendees can hear each other, though.
dimuewat
Oct 29, 2020Copper Contributor
RPollina Erik365Online I wonder if you remember the setting/the config change that fixed your issue. I'm experiencing exactly the same on my Mac now. Works in a Broser, Network drops ("Hold on...") occasionally in the App. Since other users complain about audio drops in calls, I assume that the root cause is the same and could be fixed with the same change as your IT folks did. Looking forward to your insights. Take care and stay healthy.
Nov 01, 2020
dimuewat We only ensured that all clients can connect to all Office 365 URLs and IP addresses, especially the ones for Microsoft Teams. Plus, we checked that the network requirements are satisfied. Routers, Firewalls, Proxies, VPN/Direct Access must not block or interfer with the traffic.