Forum Discussion
Handling incoming calls in Teams
Please help, we are fairly new to the Teams application and are trying to implement Teams calling within our organisation. As with any normal PABX system we have one or two reception staff on duty w...
Hi, have you looked at Teams attandant console which might be the solution for your reciptionist. This will introduce additional cost but should make the multiple call handling much easier. You can use the fully functional 30 day trial to validate if this fits the requirements - https://landistechnologies.com/landis-attendant-console-for-ms-teams-now-available/
Thanks for the info Satyendra. We are looking for something like that, the native Teams console is awful, completely inadequate for our reception staff.
NikHut there is also a good solution from Luware calles Nimbus Attendant.
- Thanks Chris, I'll check it out.
