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External and Internal Call routing or Attend
Hello Experts, Please provide steps and guide to achieve this from Teams Admin center. If someone Calls to me from External numbers then Divert or forward that call to my Junior. If someone Call ...
Hi,
I am unsure how your Calling Policy is configured. But there is a policy that needs to be enabled that allows you to separate your external PSTN Calls vs internal calls and route the calls according.Below is the screen shot from my tenant configuration which needs to be enabled to route the calls as per your requirements.
With Regards,
Satish
Hi,
I am unsure how your Calling Policy is configured. But there is a policy that needs to be enabled that allows you to separate your external PSTN Calls vs internal calls and route the calls according.
Below is the screen shot from my tenant configuration which needs to be enabled to route the calls as per your requirements.
With Regards,
Satish