Forum Discussion
BvdL79
Apr 04, 2023Brass Contributor
Default CallerID but still able to choose
Dear all, A customer of mine wishes to use a default CallerID but still be able to select an outgoing CallerID when placing a call. As far as I can tell this is not possible. The assigned CallerI...
Apr 05, 2023
what is your current called ID policy applied to on the users?
BvdL79
Apr 05, 2023Brass Contributor
Current Caller ID policy is the default.
End Users are able to select outgoing number because they are member of a CallQueue, that works.
When I assign a Caller ID policy to the end user it wil overrule. Doesn't matter what the end user is choosing. When "Override the caller ID policy" is enabled, the only difference is, is that the end users are able to call out anonymously.
End Users are able to select outgoing number because they are member of a CallQueue, that works.
When I assign a Caller ID policy to the end user it wil overrule. Doesn't matter what the end user is choosing. When "Override the caller ID policy" is enabled, the only difference is, is that the end users are able to call out anonymously.