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Mike D's avatar
Mike D
Copper Contributor
Oct 09, 2020
Solved

Question about Teams Room Licensing

Hello,   I'm using a Lenovo SmartHub 500 with a Teams Rooms Standard license.  I can't dial PSTN numbers from within a Teams meeting on the SmartHub.     Does the audio conferencing portion of th...
calling
microsoft teams
  • RealTime_M365's avatar
    RealTime_M365
    Oct 11, 2020

    Hi Mike D 

     

    As per my understanding of the Audio Conferencing Licenses you should be able to Dial-Out from the Teams Meeting when you are into the meeting. This Dial Out limit is 60mins per user per month basis pooled on the Tenant. You would not be able to Dial directly from the Meeting Room.

     

    In case you want to Dial Directly from the Meeting Room without any Teams Meeting you need to have a Calling Plan assigned to the MTR Account or Direct Routing Enabled for the Account.

     

    With Regards,

    Satish U

RealTime_M365's avatar
RealTime_M365
MVP
Oct 11, 2020

Hi Mike D 

 

As per my understanding of the Audio Conferencing Licenses you should be able to Dial-Out from the Teams Meeting when you are into the meeting. This Dial Out limit is 60mins per user per month basis pooled on the Tenant. You would not be able to Dial directly from the Meeting Room.

 

In case you want to Dial Directly from the Meeting Room without any Teams Meeting you need to have a Calling Plan assigned to the MTR Account or Direct Routing Enabled for the Account.

 

With Regards,

Satish U

  • Mike D's avatar
    Mike D
    Copper Contributor
    Oct 15, 2020
    Thank you. I have tried your suggestion and it appears to be working now.