Forum Discussion
PatrikE
May 13, 2022Copper Contributor
PSTN calling gives wrong country prefix
We have users in Sweden, Norway, Finland, calling with Direct Routing. Now I have one user where Teams add the wrong country prefix when the prefix is missing. I have no configuration for adding coun...
fowler_23
May 17, 2022Iron Contributor
When you say Users location. This is the Usage Location field e.g. From the Office 365 Admin Page, find user, go to Licenses and check country. Check this is correct for that particular user.
If you don't have specific dial plans set for each country that you assign to each user, then it uses this to determine your country's prefix codes\dial plans etc.
If you don't have specific dial plans set for each country that you assign to each user, then it uses this to determine your country's prefix codes\dial plans etc.