Forum Discussion
elliottchandler
Apr 24, 2023Brass Contributor
PSTN Call Transfer - Microsoft Teams Phone with Calling Plan
We have been experiencing issues with call transferring. We have identified that when transferring a call from user A to user B and then user A attempts to retrieve the call it is not possible. This ...
FcoDiazZ
Aug 27, 2023Copper Contributor
Can you try in MS Teams web app?
Is your organization using Direct Routing?
Is your organization using Direct Routing?
elliottchandler
Aug 28, 2023Brass Contributor
FcoDiazZ Since Microsoft provided an update to the Teams App on the deskphone things have improved.
- elliottchandlerSep 13, 2023Brass ContributorWe are still seeing the delay in when an inbound call is received. It has not been solved.