Forum Discussion
Problems assigning number to user
Purchased new Business Voice license and assigned it to a user. Checked all the apps including calling plan. Purchased user phone number. In Teams Phone Number, edit number and select user to assign. Click Save and nothing happens. The side panel sits there with a spinning icon. I've let it spin for over 24 hours and still no assignment.
I also have a resource account with virtual license that worked.
I've also tried powershell but all cmdlets return a 404 error.
1 Reply
Since the community has not yet responded to your post, you might want to seek assistance with other resources that focused on tech support:
- open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.
