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Anna Procházková's avatar
Anna Procházková
Brass Contributor
Oct 15, 2019

Presence display in Outlook when using Teams and Skype/Lync

Hi everyone,

 

I am currently solving the following issue:

- our customer has Skype for Business on-premise (Lync Server) and Exchange on-premise

- newly, they started to use MS Teams (identities sync to Azure AD)

 

I have information that the presence in Outlook (when composing an email for example) is displayed based on MS Teams status which is not what we want as not everyone in the company uses MS Teams.

 

Is there any way how to point the presence to be based on Skype instead of Teams?

 

Thank you very much in advance!

 

Anna

  • Go into settings into Teams client and uncheck the box to register tea,s as the default IM client for office apps. This should revert. If not let me know and I’ll find the registry key that should change it.
    • Anna Procházková's avatar
      Anna Procházková
      Brass Contributor

      ChrisWebbTech Thank you, Chris!

       

      The problem is that by default the option is unchecked (see the attachment).

       

      Could you please find the register key and instruct me how to change it?  Thank you!

       

       

      • ChrisWebbTech's avatar
        ChrisWebbTech
        MVP
        Check HKEY_CURRENT_USER\Software\IM Providers and see if it's switching around. If you aren't Teams only then it should be "Lync" , otherwise it says Teams. 

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