Forum Discussion
Presence display in Outlook when using Teams and Skype/Lync
Hi everyone, I am currently solving the following issue: - our customer has Skype for Business on-premise (Lync Server) and Exchange on-premise - newly, they started to use MS Teams (identities...
ChrisWebbTech Thank you, Chris!
The problem is that by default the option is unchecked (see the attachment).
Could you please find the register key and instruct me how to change it? Thank you!
Check HKEY_CURRENT_USER\Software\IM Providers and see if it's switching around. If you aren't Teams only then it should be "Lync" , otherwise it says Teams.
I'm having the same issue as Anna, the "Register the new Teams as the chat app for Microsoft 365" check box is disabled, but the status in Outlook still won't display.
I located the IM Providers in the Registry Editor, but I'm not familiar enough with the register to know what to check. Under IM Providers there are four folders.
- Communicator
- Lync
- Ms Teams
- Teams
Which one do I need tocheck and what am I looking for?
Thank You,
Willie
