Powershell to get name of CQ and the Call Answering Method and Name of Team / Users-Groups

Hi JFM_12,

here is an example code you could use:

# Import the Microsoft Teams PowerShell module
Import-Module MicrosoftTeams

# Get a list of all Call Queues
$callQueues = Get-CsCallQueue -Filter *

# Iterate through each Call Queue
foreach ($cq in $callQueues) {
    Write-Host "Call Queue Name: $($cq.DisplayName)"
    
    # Get Call Answering Method
    $answeringMethod = Get-CsCallQueueInfo -Identity $cq.Identity
    Write-Host "Call Answering Method: $($answeringMethod.CallAnsweringMethod)"

    # Check if the answering method is 'Team'
    if ($answeringMethod.CallAnsweringMethod -eq "Team") {
        $team = Get-CsTeam -GroupId $cq.GroupId
        Write-Host "Team Name: $($teamName)"
    } else {
        # Get the users and groups if not using 'Team'
        $usersGroups = Get-CsCallQueueAgent -Identity $cq.Identity
        Write-Host "Users/Groups:"
        foreach ($userGroup in $usersGroups) {
            Write-Host " - $($userGroup.AgentId)"
        }
    }
    
    Write-Host "--------------------------------------"
}

# Disconnect from Microsoft Teams
Disconnect-MicrosoftTeams