Forum Discussion
Boon Leong Ong
Apr 29, 2021Copper Contributor
Possible to chat with a personal (free) account
Our organization has MS Teams and it seems to be working fine for us. However we would also like to communicate/chat with other MS Teams users who are not on the paid plan. Some of them are using the...
ChristianBergstrom
Apr 30, 2021Silver Contributor
Boon Leong Ong Hello, when external access is enabled you should at least be able to see this prompt. How long ago since you enabled external access?
You can also verify your settings using this article
https://docs.microsoft.com/en-us/microsoftteams/manage-external-access
Now there's no Teams admin center for the other Teams free org. but open federation is the default setting so should be all good.
- Boon Leong OngApr 30, 2021Copper Contributor
Hi yes, we do get that prompt but after clicking on "Search xxxxx externally" it will appear we didn't find any matches. The access has been granted for a few weeks ago.
I will go try removing all the domains in the external access page see whether that is causing the issue. Will update here. Thank you for your reply!