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Michael_Linde-Hansen's avatar
Michael_Linde-Hansen
Copper Contributor
Apr 01, 2022
Solved

Poly X30/X50/G7500 and issues

Hi all At my company we have invested in the Poly X30, X50 and G7500 all attached with a TC8 touch panel. Unfortunately we experience a lot of different issues, first thought to be network related ...
  • Therese_Solimeno's avatar
    Apr 06, 2022

    Michael_Linde-Hansen 

    Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

     

    • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

    https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20

    https://support.serviceshub.microsoft.com/supportforbusiness/create

    • Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.

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