Forum Discussion
PNG with clear background for profile pictures
We are in the process of updating photos for all employees and I have noticed that if I have a PNG with a clear background it is displayed as black in Teams. (I do not have a dark theme selected) but it is displayed correctly in other places in O365 . Short of converting all PNG's to JPG and them applying a background color of white anyway to set options in Teams to be clear?
Great spot: and can confirm from testing. There aren't any settings for this, it's as designed so I have raised a feedback which you can vote up on here
Clear Backgrounds for Profile Picture · Community (microsoft.com)
Would recommend to vote up and get others to vote. Following the item should mean you are contacted if Microsoft pick it up.
Hope that answers your question
Best, Chris
- The product is used by near 300,000 users in our organization. PNG and GIF pictures/photos uploaded to MS Teams with an alpha channel (transparent background) appear with a solid black or white background, but work correctly in other products such as Powerpoint, Word, Libre Office, Edge, Chrome, etc. This bug has not been fixed for a long time and may damage the product's reputation. A workaround solution should be welcomed in the meantime.
- Same issue with O365 Organization theme logo. Add a transparent logo and the background is always black even if the user has Light theme for his desktop.
Great spot: and can confirm from testing. There aren't any settings for this, it's as designed so I have raised a feedback which you can vote up on here
Clear Backgrounds for Profile Picture · Community (microsoft.com)
Would recommend to vote up and get others to vote. Following the item should mean you are contacted if Microsoft pick it up.
Hope that answers your question
Best, Chris
- intresting that no one report to us in our Org about this PNG thing
I'm using JPG with white background which could work- Since JPG does not support clear background the process of stripping all the backgrounds and then the extra step to convert them WHITE is extra work. Not that much if you only have a few todo, but 10,000 employee photos NO THANKS. Microsoft needs to fix this!
mikeadams-spww Have you found a workaround?
TheRealDanielle Only to not use a clear background. We get our headshots from a photographer and have just told them to send us a jpg with a back ground.
