Forum Discussion

AtanasM's avatar
AtanasM
Iron Contributor
Jul 27, 2021

Phone numbers displayed without without "+" at the beginning

I assigned phone numbers to users using PowerShell and the following cmdlet:
Set-CsUser -identity "user name" -EnterpriseVoiceEnabled$true -HostedVoicemail$true -OnPremlineURItel:"+49xxxxxxxxx"
Nevertheless in Teams admin center the phone numbers are displayed without "+" at the beginning.
After running the command Get-CsOnlineUser the phone number seems to be correct, with "+".
Is it posible to create resource accounts and virtual users for all telephone numbers and use this to distribute the calls to the users. Or are there any disadvantages?

7 Replies

  • Hi,

    In case you create virtual users and assign them with the numbers there would be additional cost for the licenses of the virtual users.

    In case you want to assign the users with extension and route the inbound and outbound call via Auto-Attendant CLI you could do that saving the cost on the DID which generally the Service Provider charge.

    With Regards,
    Satish U
    • AtanasM's avatar
      AtanasM
      Iron Contributor
      Hi RealTime_M365
      Phone System and Calling Plan licenses are assigned to the user, but cannot receive phone calls in Teams. What could be the reason?
      • Have you assigned a phone number too? You must assign a phone number in addition to adding a license to users.