Forum Discussion
Phone numbers displayed without without "+" at the beginning
I assigned phone numbers to users using PowerShell and the following cmdlet: Set-CsUser -identity "user name" -EnterpriseVoiceEnabled$true -HostedVoicemail$true -OnPremlineURItel:"+49xxxxxxxxx" Nev...
Hi RealTime_M365
Phone System and Calling Plan licenses are assigned to the user, but cannot receive phone calls in Teams. What could be the reason?
Phone System and Calling Plan licenses are assigned to the user, but cannot receive phone calls in Teams. What could be the reason?
Have you assigned a phone number too? You must assign a phone number in addition to adding a license to users.
- Phone numbers are assigned and phone system and calling plans are assigned as well.
- See if the support assistant can help you. I Microsoft 365 Admin center select Support > New Service Request in the menu. Type "Diag: Teams PSTN" in the search box. You can then enter the username of the user with issues and get some help.
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/admin-self-help-diagnostics?WT.mc_id=365AdminCSH_SupportCentral- Receive the following error message: "The LineUri property does not have a value."
The cmdlet in PowerShell Get-CsOnlineuser instead shows that there is the phone number entered.