Forum Discussion
daomsoe
Oct 05, 2022Brass Contributor
Personal Chats Duration- How long viewable in Chat?
Hello, I have searched for this basic information, but did not find an answer. In CHAT, are there a number of chats that limited in the list - so the more chats you have the faster the old ones will...
VasilMichev
Oct 05, 2022MVP
Nothing is deleted, it's only hidden based on inactivity. Scrolling up will cause older chats to load, and if the chat entry itself is not visible anymore on the left nav pane, you can reopen it by starting a chat with the same user (or group of users).
The only situation where chats can be deleted is when an admin has configured a retention policy.
The only situation where chats can be deleted is when an admin has configured a retention policy.
daomsoe
Oct 05, 2022Brass Contributor
Thank you for the response! I was able to use search and locate the chat because I wasn't able to recall all the group members. Thanks again!