Forum Discussion
Outlook "Share to TEAMS" cant find certain channels
Eric_H so far, no ticket has been opened with Microsoft from our company, but I will now request it from our product team.
Even if not everyone uses the feature, it is still very dissatisfying for those who want to use it.
I haven't made much progress with Microsoft support yet, but I did discover one more special feature as part of the support case. For the Teams where I could not share mails, I was Teams Owner myself, but not a member of the M365 group. So I had to betray myself and confirm that myself. Then I could reach all channels of this team.
- Have you heard anything from Microsoft support yet?
Devon_BirchThere were no helpful hints from the support, but the following own realization: Even though I was a Teams Owner on the affected teams, I had to request my inclusion in the M365 group. I have then approved myself there
:light_bulb: Check your group membership at Outlook.
- That's interesting. In my case I'm confident it is not permissions because "share with Teams" will find some channels within a Team I am an owner/member of, but not all. For instance, Team "Test1" contains Channels "General, Channel1, Channel2, Channel3, & Channel4." "Share with Teams" finds the General channel if I search for "Test1", and "Channel3", but shows no results for Channel1, 2 and 4. And I'm not dealing with any private or hidden channels in my testing. All Channels have existed for months.
I have a similar issue, if I search the Team Name I only get back the general channel. But I can search for most channels by their name. This wouldn't be a problem except we created a Template Team for projects where every team has the same 5 channel names. and the search results are limited to the most used 5 (not even most used by me but just in general). When I search a team name I would expect it to return all channels for that team.
