Forum Discussion
Outlook Add-in Missing
Taimur10 This page explains it all https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook
Go to the Troubleshooting part as well https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#troubleshooting
If Teams is installed and you're having all prerequisites for the add-in to show up in the Outlook client, but it doesn't, my experience is that this process will enable it.
- Restart the Teams desktop client.
- Sign out and then sign back in to the Teams desktop client.
- Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode.)
Yes he can connect - he has an Office 365 license from our company.
I have no idea why I cannot make the plugin work for him.
When I load the plugin manually (using the COM Add-in), I get no error message - but also nothing happens
Have a look at this blog post for further ideas.
Clearing the cache fixed the problem.
We just switched to using Teams only from Island within our organization. The process must of corrupted my files and caused my Outlook to crash. I reinstalled Office365 and still had the problem in Outlook. I opened Outlook in safe mode and was able to turn off all of the add-ons, but Teams was not on the list. After following the instructions on the link you provided and clearing the cache I was able to see the New Teams Meeting Icon in Outlook. Thanks. Achim_Bossler
