Forum Discussion
Online meeting connection issues - troubleshooting
Hi,
The bandwidth is usually not that interesting, of course it is good with enough bandwidth for all users but latency and low package drops is more important.
First make sure that you are using local internet breakout so that your office internet connection is as local as possible, so if you are working in Europe your internet breakout should not be in USA. You always want to come in to the Microsoft network as soon as possible.
There is a tool from Microsoft that you can use called Network Testing Companion, with this tool you can do a network connectivity test that checks that you can reach all servers that you have to be able to reach, it will also check if there is any latency, high package drops and high jitter.
https://docs.microsoft.com/en-us/microsoftteams/use-network-testing-companion
Hi,
The bandwidth is usually not that interesting, of course it is good with enough bandwidth for all users but latency and low package drops is more important.
First make sure that you are using local internet breakout so that your office internet connection is as local as possible, so if you are working in Europe your internet breakout should not be in USA. You always want to come in to the Microsoft network as soon as possible.
There is a tool from Microsoft that you can use called Network Testing Companion, with this tool you can do a network connectivity test that checks that you can reach all servers that you have to be able to reach, it will also check if there is any latency, high package drops and high jitter.
https://docs.microsoft.com/en-us/microsoftteams/use-network-testing-companion
LinusCansby Thank you very much Linus for taking the time to answer. It was very helpful, and the information useful. It seems that I'm going to need our admin's help on this. I'll inquire if this is something that can be looked at at some point.
Kind regards,
Heidi
