Forum Discussion
Ongoing high CPU usage in video calls
ediflyer Can't really add much about when this will be "fixed" (I feel your pain!), but I expect that the native client which will be built into Windows 11 (aka "Teams 2.0") has fixes in this area. Somehow I also have the feeling that this new version of the client will be made available as a download for existing Windows 10 users - at least I hope so 🙂
- Apologies for the bad news here, but the new Teams client that will come in Windows 11 is just for Teams for consumer and there are no news about having a new Teams native client for the enterprise
- Didn’t read that part. Pretty sad. Why not confuse everyone even more with even more Teams clients…
I have been having an issue where CPU usage increases with a teams call, and if either I or the other person on the call is sharing a screen, CPU usage increases to the point where my computer becomes unresponsive. The computer has for more than the necessary hardware requirements to support this, but I found that the integrated graphics drivers were not up to date (Lenovo had their own installed, but the Intel ones were not updated).
Updating the drivers and installing intel Arc Control drastically improved performance, bringing my CPU usage from 90+% during calls down to 20-30% and my computer is completely usable. It's worth checking if anyone else runs into similar problems.
jcgonzalezmartin ah darn, that's annoying. Even worse if you then have the personal one pre-installed yet still have to download a separate Enterprise version. That seems bonkers! Does anyone from Microsoft post or look at discussions here???
