Forum Discussion
nduncan
Nov 06, 2020Copper Contributor
OneNote fails to open when using "Open in app" from Teams
A first-time poster... be kind 🙂 I’ve searched the posts and haven’t found a similar complaint, so here it goes… In Teams (web or app), a OneNote file stored in a Teams channel can be opened...
josephmcg16
Sep 06, 2021Copper Contributor
Still an issue as of 6th Sept 2021.
Can open everywhere except on desktop. I'm even logged in with OneNote on my Organizational Account.
majani
May 02, 2022Copper Contributor
josephmcg16 hi! i have exact the same problem. any solutions found?
with us it is a problem with the firewall, unfortunately I do not know which URL one must release here exactly. outside of my organization (without firewall) it works.
- josephmcg16May 02, 2022Copper Contributor
majani hello!
I think I managed to get a workaround by opening the notebook from the OneNote Windows 10 app.
I don't remember for sure though, sorry!
ps. MS support for OneNote isn't the best, unfortunately. They essentially ditched OneNote 2016 and moved to OneNote Windows 10, I have heard they are ditching this version again and making a completely new app!
- majaniMay 03, 2022Copper Contributorthank you for your answer. i was able to solve the problem this morning. i had to create a proxy exception in my firewall with the URL onenote.com. after that it works fine. it can be that simple sometimes. 🙂