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nduncan's avatar
nduncan
Copper Contributor
Nov 06, 2020

OneNote fails to open when using "Open in app" from Teams

  A first-time poster... be kind 🙂  I’ve searched the posts and haven’t found a similar complaint, so here it goes…   In Teams (web or app), a OneNote file stored in a Teams channel can be opened...
microsoft teams
StevenC365's avatar
StevenC365
MVP
Nov 07, 2020

nduncan I can confirm the same issue, I would suggest getting you admin to open a support ticket.

 

I've never actually tried that with OneNote, I typically add a tab to my Teams for the notebook, and the 'Open in App' option there seems to work fine.

  • nduncan's avatar
    nduncan
    Copper Contributor
    Nov 12, 2020

    StevenC365  - thanks for confirming its not just me. 🙂

     

    I do have an open ticket with support, but nothing conclusive so far.

     

    And yes, using the tab approach in Teams for a OneNote is a workaround we're implementing, thanks.

     

    n

    • AshKaur's avatar
      AshKaur
      Former Employee
      Dec 22, 2020

      nduncan did you ever hear back from support? I'm having the same issue but can't find any solutions for it. I'm able to open in app from everywhere except from Files in Teams app. Curious if anyone was able to provide an answer.

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