Forum Discussion
Solved
Old Chats not retrievable once switched user to Meeting and collaboration mode from Island Mode
Hi Support, for curiosity asking why MS teams did not show old chat history for users switched to meeting and collaboration mode, i understand this is default that user can use only meeting and c...
- It’s going back to Islands or going Teams only here. In SfB meetings first chat isn’t visible in Teams at all.
If it’s possible and the users needs it I would recommend shifting to Teams only for that user. Teams is persistent so the previous period of being in Islands should still be accessible
Hope that answers your question
Best, Chris
The history will be there when chat tab shows back up, but honestly, if you search in the search bar, I believe you might still be able to access some chat content still that way as well.