Forum Discussion
Not possible for create Teams meetings in Outlook when guest in another tenant
Hi community.
A client pointed out the following a few days ago (I was quite surprised):
when you have switched to another organization's Teams environment as a guest (in the Teams desktop app), the Outlook calendar does not allow you to create any Teams meetings in your own tenant. So you need to switch back to your own tenant, and then Outlook works again as expected. Weird behavior for an end-user.
Is this by design or a deviation, does any one know?
Thanks, Magnus
- When you switch over to another tenant as a guest you have no access to your tenant ( chats/teams and this includes the calendar. I’d suggest having a browser page favorized with the inviting teams login or vice versa.
4 Replies
- When you switch over to another tenant as a guest you have no access to your tenant ( chats/teams and this includes the calendar. I’d suggest having a browser page favorized with the inviting teams login or vice versa.
Thanks adam deltinger.
This behavior surely is logical inside the Teams app itself, but not when you are working inside the Outlook desktop app. It took my client some weeks to figure out why she was not able to create Teams meetings in Outlook at "random" occasions.
Why would the Teams tenant "spill" over to Outlook? From a technical point of view it might have to be like that, but for the end user is not logical. I hope MS will take this into consideration.
I had this with a customer recently. It looks like the Outlook add in is just talking to the Teams app. With whatever account (and thus permissions) you are logged in there.
In her case: Scheduling a meeting in the calendar of Company A, while being logged on in the Teams app with account from Company B. Found out about this when she wasn't able to change meeting room options: "You are not the organizer of this meeting: personname@companyA.com". Wuuut 😮... but I just booked the meeting a few minutes ago... and that is the calendar I booked the meeting in. 🙄
Didn't need to investigate it further, but I suspect she booked a meeting from Company A in a virtual meeting room from Company B.
At least the Outlook should give a sensible message about this.
