Forum Discussion
Not possible for create Teams meetings in Outlook when guest in another tenant
- Jan 09, 2020When you switch over to another tenant as a guest you have no access to your tenant ( chats/teams and this includes the calendar. I’d suggest having a browser page favorized with the inviting teams login or vice versa.
- CoachOffice365Jan 09, 2020Brass Contributor
Thanks adam deltinger.
This behavior surely is logical inside the Teams app itself, but not when you are working inside the Outlook desktop app. It took my client some weeks to figure out why she was not able to create Teams meetings in Outlook at "random" occasions.
Why would the Teams tenant "spill" over to Outlook? From a technical point of view it might have to be like that, but for the end user is not logical. I hope MS will take this into consideration.
- Michiel van den BroekMay 11, 2020Iron Contributor
I had this with a customer recently. It looks like the Outlook add in is just talking to the Teams app. With whatever account (and thus permissions) you are logged in there.
In her case: Scheduling a meeting in the calendar of Company A, while being logged on in the Teams app with account from Company B. Found out about this when she wasn't able to change meeting room options: "You are not the organizer of this meeting: personname@companyA.com". Wuuut 😮... but I just booked the meeting a few minutes ago... and that is the calendar I booked the meeting in. 🙄
Didn't need to investigate it further, but I suspect she booked a meeting from Company A in a virtual meeting room from Company B.
At least the Outlook should give a sensible message about this.
- Jan 09, 2020Yeah! It’s kind of stupid but the outlook Teams add-in seems connected to the teams client and it’s status itself