Forum Discussion
Not all Team members are members of the call queue
I added a Teams Channel within a Call Queue. The Team has 21 members but only 17 agents are shown up. All have a E5 license and a personal number. Anyone had a similar behaviour?
Did you ever solve this issue or come up with a work-around, I am also experiencing something similar; Team has 47 members but only 45 appear as agents to the call queue...