Forum Discussion
Marc Mönnikes
Sep 15, 2021Brass Contributor
No new messages in desktop client after switching organisation
Hello,
we have the following problem: Using Windows Desktop Client and we have user which are switchting with this client between own and partner organisation.
When they swtich back to own organisation in client they get no new messages.
They have to close the Teams client and restart the client.
Web browser and mobile client have no problem.
We got information from other company, that they have same problem.
Regards
- Hi everyone - This issue should now be resolved. Please report back if you're still seeing this. We released a new build (1.0.0.2021101136) last week which has been rolled out 100% to R4 to fix this. Please request users to sign out and sign back in to ensure that they receive the latest build.
55 Replies
- mblkptvCopper Contributorsame issue for mac os 10.14.6 and 1.4.00.22368 teams version (web and mobile work good)
- guest9381Copper Contributor
Same issue here running 1.4.00.22265 on Mac OSX. My Teams was updated today to this version, however I had the same issue on the previous version.
- GillBrayshCopper ContributorWe are having the exact same issues. Does not affect mobile app only Desktop app. We are having to either logout / exit Teams altogether and log back in again or simply stop switching. Is this related to an update 1.4.00.22472?
- mhilding76Copper Contributor
Marc Mönnikes We are experiencing the exact problem and are eager to get it solved.
Please reply with an answer or that you are working on it. Pernille-Eskebo