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Thierry Barthel's avatar
Thierry Barthel
Iron Contributor
Mar 18, 2020
Solved

No more background blur

Hi,   I just bought a Logitech Brio 4k webcam. At first tested on my laptop everything seems great. Now plugged in to my workstation I had during one meeting the possibility to blur my backgroun...
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  • Trevor_Page's avatar
    Trevor_Page
    Mar 19, 2020

    Thierry Barthel I actually did some digging - blur does have a technical requirement :

     

    The optional Blur my background video effect requires a processor with Advanced Vector Extensions 2 (AVX2) support. (Taken from here https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app)

     

    My PC that I am facing this issue on has an older CPU that doesn't have AVX2.

     

    Potentially this technical requirement may not have been enforced previously but that may have changed it seems but it explains why i don't have the capability any longer - works fine on my other devices that have this capability.

     

    How about the machine you are working from?

Paul650's avatar
Paul650
Copper Contributor
Mar 19, 2020

Thierry BarthelYes I have exactly the same with a lifecam HD-3000 from MS. Yesterday the blur stopped working. The day before it was all fine. Perhaps it is related to an update of my teams desktop version. I noticed it was updated. Love to know a work around or fix 😞

Carol_Crumlin's avatar
Carol_Crumlin
Copper Contributor
May 14, 2020

Paul650 I'm having the same problem but have a work around.  Control + Shift + P works to Blur background (and also unblur).  Would still like to know why I no longer have the option. 

 

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