Forum Discussion
No more background blur
- Mar 19, 2020
Thierry Barthel I actually did some digging - blur does have a technical requirement :
The optional Blur my background video effect requires a processor with Advanced Vector Extensions 2 (AVX2) support. (Taken from here https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app)
My PC that I am facing this issue on has an older CPU that doesn't have AVX2.
Potentially this technical requirement may not have been enforced previously but that may have changed it seems but it explains why i don't have the capability any longer - works fine on my other devices that have this capability.
How about the machine you are working from?
I even tried to fully reinstalled Windows 10 but nothing work !
Thierry Barthel I actually did some digging - blur does have a technical requirement :
The optional Blur my background video effect requires a processor with Advanced Vector Extensions 2 (AVX2) support. (Taken from here https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app)
My PC that I am facing this issue on has an older CPU that doesn't have AVX2.
Potentially this technical requirement may not have been enforced previously but that may have changed it seems but it explains why i don't have the capability any longer - works fine on my other devices that have this capability.
How about the machine you are working from?
- RitxshJul 19, 2021Copper Contributor
Trevor_Page Microsoft has updated the requirements. As of June 2021, the requirement for virtual background is now Windows 10 OR avx2 supported cpu. This is information from the link you attached in your best response post
- ArnoldasMApr 06, 2020Copper Contributor
I have a Ryzeb 2700x CPU it supports AVX2 but I dont see the blur background anyways I have a Logitech C615 webcam
- Sydney_LaceyMar 26, 2020Copper Contributor
Trevor_Page Thank you for the info. I would not be grumpy if everyone had been saying that older CPUs always meant that you couldn't use the feature but the fact that it WAS working previously is rather irritating.
So there is one more entry in the list of why I need to buy a new computer I suppose... 'cause I don't think we are getting back into my school building again this year and remote teaching is now my life whether I want it or not. I'm not sure this old heap is gonna be able to take the strain. Heap meaning both the poster and the computer she is typing on naturally.
- Harald SteindlMar 25, 2020Brass Contributor
Same year,
Worked until the very latest client update and now its gone.
I also consider this restriction quite silly as the CPU load for this feature was almost not measureable. And my PC is for sure not up to date CPU-wise.
Pls reconsider this action.
- denishayApr 07, 2020Copper Contributorsame here, worked just fine until latest update. That it gets removed when now a lot more people are forced to use Teams due to remote working is really, really bad timing from Microsoft and doesn't help us. At all.
- Thierry BarthelMar 19, 2020Iron Contributor
Trevor_Page Looking closely to the https://ark.intel.com/content/www/us/en/ark/products/65523/intel-core-i7-3770k-processor-8m-cache-up-to-3-90-ghz.html of my i7-3770k it only support AVX and not the AVX2.
So I will need to replace my CPU, motherboard and RAM to blur my background.....
Do you think there is a way to find a workaround to this silly limitation ?
Could the other in trouble confirm if your CPU is AVX2 compatible ?
- Paul650Mar 22, 2020Copper Contributor
Thierry BarthelI also have an old i7 and only supporting AVX. Strange thing that enforcing this AVX2 started a couple days ago. I tried an old team desktop version, but the same result, no blur any more.
- Edouard_PaumierMar 24, 2020Copper Contributor
Paul650 I have the exact same issue (3770k) with a Logitech StreamCam.
It worked fine for a day or two, and then it stopped working.
I'm not sure I understand why though. Since it used to work on my 3770k, did they changed the algorithm, or is this requirement enforcing unnecessary ?