Forum Discussion
No more background blur
- Mar 19, 2020
Thierry Barthel I actually did some digging - blur does have a technical requirement :
The optional Blur my background video effect requires a processor with Advanced Vector Extensions 2 (AVX2) support. (Taken from here https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app)
My PC that I am facing this issue on has an older CPU that doesn't have AVX2.
Potentially this technical requirement may not have been enforced previously but that may have changed it seems but it explains why i don't have the capability any longer - works fine on my other devices that have this capability.
How about the machine you are working from?
Thierry BarthelYes I have exactly the same with a lifecam HD-3000 from MS. Yesterday the blur stopped working. The day before it was all fine. Perhaps it is related to an update of my teams desktop version. I noticed it was updated. Love to know a work around or fix 😞
- Carol_CrumlinMay 14, 2020Copper Contributor
Paul650 I'm having the same problem but have a work around. Control + Shift + P works to Blur background (and also unblur). Would still like to know why I no longer have the option.
- Mar 19, 2020I wonder if this might relate to the current disruptions of the Teams service!
- Paul650Mar 19, 2020Copper ContributorI don't think so, a lot collegues with laptops don't have this problem. It seems a system with an external webcam has issues.
- Patricio LobosMar 19, 2020Copper Contributor
Paul650 I have a Dell Precision M6700 blur background was working 2 days ago, now it doesn't show anymore...