Forum Discussion
No Join Button - Teams Outlook Add-in
ChrisWebbTech I had 2 test users, one on islands mode and the other Teams only. I created meetings for each of the users and they both had the join online button on the calendar reminder. Just seems very strange that this is not happening for our org.
- Well, apparently I'm an idiot, my test user was set to Skype Only for some reason even those it's my islands designated user..... explains my odd test result. Anyway, report back about Modern auth. if you could, and if you see the add in but just not the Join button on the reminder or if it's no add-in at all. thanks!
Turns out that the version of Office we were using was causing the issue:
Release Notes for 1902:
Join Teams meetings from the Outlook Reminders dialog: When Outlook reminds users of an upcoming meeting, it will show a Join Online button if the upcoming meeting is a Teams online meeting. This is similar to the experience of joining a Skype for Business meeting from the Outlook Reminders dialog.
https://docs.microsoft.com/en-us/officeupdates/semi-annual-channel-targeted-2019#version-1808-february-12
Yes our org uses modern auth, and the teams meeting add-in shows up fine, we can schedule Teams meetings through the Outlook calendar absolutely fine. Its just purely the join button on the Outlook calendar reminder that ins't working. I have attached an image.
Cheers
- To confirm, mind is working on my Islands user now. Not sure what I had done to reproduce it previously. Maybe I signed into my Skype only user on accident or something. Anyway, the things I know at this point to check are the Modern Auth as pointed out above and then Office client versions.
Are you not getting the join button on the "reminder window?" or if you select the meeting in the calendar, does it show the Join button in the Teams Meeting heading? - one Question, Does your Teams Meeting add-in show up at all? Or is it just no join button? What Office / Outlook version are you on / release ring? I know it's a newer build option.
Make sure your org is setup for Modern Authentication. That could be the cause here. I don't remember if I setup my Test tenant to use it. Going to check.
https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#authentication-requirementsModern Auth docs. for Exchange where this might be the issue
Skype for Business Modern Auth:
Anyway, just a hunch, going to see why mine doesn't have join in islands assuming it's possible...
- This isn't the case in my situation since I have it enabled, but I would check your tenant since it's a good idea to have that enabled if not. (Required for MFA etc.)
