Forum Discussion
No incoming video
I have had Teams meetings the entire year, without problems, but about a week ago incoming video stopped working. It is a just a black screen, sound working. I works SOMETIMES but most often not. One...
I am encountering the same issue as well for the last few weeks. When users share screen, I can view their screens, but when they are not presenting, it just shows up as black instead of actual faces.
Figured it out myself:
In Teams: General Settings -> Disable GPU Hardware Acceleration -> Restart Teams
In Teams: General Settings -> Disable GPU Hardware Acceleration -> Restart Teams
- Thanks!
thanks cameronj86
It's Working.
Solved too, thanks for the information sharing NishantTyagi cameronj86
- I have tried this as well. Did not solve the problem. I also deleted all the app settings and Teams itself. Again, nothing improved. With or without GPU hardware accelleration - is does nto work!
Still have NO incoming video from Teams, They can see me, I cannot see them. Sound works fine.
I have fiber conection and my discussion parterns are sitting on a very fast fiber as well.
Extremely frustrating as it works in Zoom, Google meet etc without any problems whatsoever.
Something must have changed around May timeframe. Because before that everything worked. Not it does not and I have to use my phone to have Teams meetings 😞 !!!!!
#Microsoft! I need help!
