Forum Discussion
No delete option for Teams contact list
I have end users that have contacts saved on Teams that they cannot remove. When clicking on the three dots to reveal more options there isn't an option to delete, only block the contact. Where do th...
Hi Markus,
I’ve already tried deleting the contacts from the end users default contacts folder in Outlook and closed out of Teams completely with no results.
However, I haven’t tried to clear the Teams cache. How do I do this?
Best,
Jonathan
I’ve already tried deleting the contacts from the end users default contacts folder in Outlook and closed out of Teams completely with no results.
However, I haven’t tried to clear the Teams cache. How do I do this?
Best,
Jonathan
jon64
Hi,
you should be able to find the entire cache here:
C:\Users\%username%\AppData\Roaming\Microsoft\Teams
I always close Teams and then delete all data in this folder. Then start Teams again.
It could take a bit longer until Teams is completely up and running, because it needs to rebuild everything.
Greets,
Markus
- Same as Sara mentioned. We have some "ghost" contacts that cannot be found in Outlook. Is there anyway to delete them?
I'm assuming these were copied over from Skype migration but never got removed.- Same problem here. These are definitely contacts that were imported from Skype and they only exist on the "Calls" page in Teams and can't be deleted. Anyone have a solution for this?
Markus_95 All of a sudden there are contacts in TEAMS, people who have left the company. This occurred after a Windows update. How can I get rid of them. Please note, I do not have any Contacts in Outlook.
