Forum Discussion
No delete option for Teams contact list
I have end users that have contacts saved on Teams that they cannot remove. When clicking on the three dots to reveal more options there isn't an option to delete, only block the contact. Where do th...
Hi,
as you already mentioned in your post, these are contacts imported from outlook. Teams is importing the contacts from the default contact folder in Outlook. As your screenshot shows, it is not possible to delete these contacts in Teams. You can only delete contacts here, that have been created in Teams.
I have just tested to delete the contact in Outlook and this is working fine for me.
I have deleted the contact in Outlook from the "contact" folder. Afterwards I have restarted Teams to initiate the Outlook Sync. Afterwards the account was not there anymore.
Did you restart Teams? If that is not working, you could try to delete the Teams Cache, maybe it leads to some problems.
Greets,
Markus
as you already mentioned in your post, these are contacts imported from outlook. Teams is importing the contacts from the default contact folder in Outlook. As your screenshot shows, it is not possible to delete these contacts in Teams. You can only delete contacts here, that have been created in Teams.
I have just tested to delete the contact in Outlook and this is working fine for me.
I have deleted the contact in Outlook from the "contact" folder. Afterwards I have restarted Teams to initiate the Outlook Sync. Afterwards the account was not there anymore.
Did you restart Teams? If that is not working, you could try to delete the Teams Cache, maybe it leads to some problems.
Greets,
Markus
Hi Markus,
I’ve already tried deleting the contacts from the end users default contacts folder in Outlook and closed out of Teams completely with no results.
However, I haven’t tried to clear the Teams cache. How do I do this?
Best,
Jonathan
I’ve already tried deleting the contacts from the end users default contacts folder in Outlook and closed out of Teams completely with no results.
However, I haven’t tried to clear the Teams cache. How do I do this?
Best,
Jonathan