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jdavidbm's avatar
jdavidbm
Copper Contributor
Mar 07, 2023

No audio in transferred call

Hello

 

when my user in teams tries to transfer a call and it is completed there is no audio between the 2 parties.

 

Also if I forward my number in teams to my mobile the same thing happens. once the call is forwarded to my mobile and is established there is no audio.

 

Have you had a similar problem?

 

Thanks 

 

Regards

2 Replies

  • vdominick's avatar
    vdominick
    Copper Contributor
    call transfer works, but call forwording to other operators
  • Hi,

    Call transfer should work seamlessly without any issues. Can you please test it again if the issue still persist?

    With Regards,
    Satish U