Forum Discussion
Chad Smith
May 19, 2020Brass Contributor
No audio for video files in Desktop app
For video files which have been uploaded into a team or chat, when played back in the Desktop app there is no audio. Note, audio (mic and speaker) work perfectly in a meeting. It's just the playback...
- May 21, 2020
Found it!!
For some reason, I had an app output override in place that was directed to my external audio interface.
Playing with this a bit more, I can see that Teams treats meetings as different audio output to that of playing a file. Hence why I could still hear audio in meetings, but not from files.
Chris, I appreciate your assistance on this anyway.
Chad Smith
May 21, 2020Brass Contributor
Thanks Chris.
The machine is a Surface Book 2. I had done a system Reset about a month ago. But before then, Teams was working fine.
Absolutely everything else on this machine that has audio is working fine.
The machine is a Surface Book 2. I had done a system Reset about a month ago. But before then, Teams was working fine.
Absolutely everything else on this machine that has audio is working fine.
Chad Smith
May 21, 2020Brass Contributor
Found it!!
For some reason, I had an app output override in place that was directed to my external audio interface.
Playing with this a bit more, I can see that Teams treats meetings as different audio output to that of playing a file. Hence why I could still hear audio in meetings, but not from files.
Chris, I appreciate your assistance on this anyway.
- May 31, 2022
- TheDuke725May 31, 2022Copper ContributorHow do you get to this screen?