Forum Discussion
Axel_Parol
May 19, 2020Copper Contributor
No audio devices
I have installed Teams for over a month now, but since a week I have the following problem: 'I can't select any Audio devices in the app'. I only can select on the top custom setup, but for the speak...
Prelim
Aug 03, 2020Copper Contributor
Axel_ParolI had exactly the same issue, tried removing, manually cleaning out temp files, etc...
After every fresh re-install I had the same problem - in devices I just saw "Custom Setup" under audio and I couldn't change it..
Today I decided to try again and sure enough, it displayed the same problem. By pure chance I got distracted and left my PC unattended for around half an hour, and when I came back to it, it had populated the audio settings with my headset.
I don't think I'd ever tried leaving it in the hope it would change things, maybe worth a try?
Prelim
Mar 08, 2021Copper Contributor
So I eventually got to the bottom of it on my machine. I have an Elgato 4k60 HDMI capture card and I had the thought to try disabling this device. After this, I was able to select my audio/video devices in Teams without any problem.
Thankfully I use the capture card rarely, so this workaround is good enough for me..
Thankfully I use the capture card rarely, so this workaround is good enough for me..