Forum Discussion
MarkusS251
Dec 08, 2023Copper Contributor
New Teams client screen share not working
Hello,
I ran into an issue with the new Teams client and screen sharing.
This doesn't show in Teams classic and web app.
When some one in a meeting shares the screen, the user only sees a blank white screen or just the users profile picture on a white screen. It is the same for screen share, whiteboard, PPT live and Excel live.
I have already:
- cleared the Teams cache
- checked for Teams updates
- completely removed Teams and installed it again
- checked for Windows updates
- checked for various driver updates, like display, graphics card, chipset, NIC, Wi-Fi.
- disabling IPv6 is not an option, because the ISP requires it.
- checked display settings like resolution and scale
- tried SFC/ scannow
- ran DISM CheckHealth /ScanHealth /RestoreHealth
Any ideas, what else could help?
- onderp2360Copper Contributordoes microsoft personal not reply to threads? I have same problem
- AlexK1138Copper Contributor
MarkusS251 Same thing happening here, but today, the Classic Teams upon loading dims the screen and shows a screen FORCING me to switch to the New TEams on the spot or when I'm not using the app..
- Esteban_Lora
Microsoft
I'm having the same issue, it gets fixed after resetting or reinstalling Teams, but happens again once someone shares their screen. Please fix this. - larlew609Copper Contributor
Same issue here! Super annoying!