Forum Discussion
New teams: call queues not showing in search
tried out New Teams and found a big problem: In the calls section, if I type the name of a "call queue" (shared line) .. it will not come up in search. So our staff wouldn't be able to find the T...
I just opened a Microsoft ticket about this.
Since they're pushing new teams out at the end of the month.
Since they're pushing new teams out at the end of the month.
- thanks. What really helped our case (TrackingID#2403050040015413) was to show them on the web it also didn't work. Otherwise we were looking at the teams app, clearing cache etc. Seemed that once we demonstrated the web app didn't work either (and did in classic mode) the case took a positive turn.
- a positive turn as in they're not just going around in circles anymore and not getting anywhere, or a positive turn as in they fixed it? 🙂
tylerdobie as in they think it's an actual issue now and stopped trying to troubleshoot the desktop client. It's still not fixed. They were going to write it up and send it to their lead etc. but because we were the only one reporting it they always seem sceptical of it being a real issue.
