Forum Discussion
New teams: call queues not showing in search
tried out New Teams and found a big problem: In the calls section, if I type the name of a "call queue" (shared line) .. it will not come up in search. So our staff wouldn't be able to find the T...
it says I'm up to date: "You have Microsoft Teams version 23247.1112.2396.409.
You've got the latest version. It was last updated on 2023-09-25.
The client version is 49/23090112248"
if I type the name of a call queue in the calls search field, it does not come up.
tylerdobie did you ever figure this out? We're having the same issue with "new" teams. Classic works fine..
- no. still an issue.
Yes, our system just seemed to crap out this week (or today) in the same manner. Teams Classic definitely shows the queues, New Teams is broken now.
Tom_Muirhead Well i'm not alone then. Teams web will do the same thing. Classic works, new teams will not. I have a case, and had a call just now with them. They dont know, i'm the first to report this, so we'll see. If at all possible, could you open a case too?
- I'll have my IT department do that. From what they've said, Classic Teams is going away March 31, 2024, so needs a solution ASAP.